Privacy Policy

Introduction

twinkling-trek ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website twinkling-trek.com and use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us when enrolling in our programmes:

• Parent or guardian name and email address
• Child's name and age
• Communication preferences
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information to:

• Provide and manage financial education programmes
• Communicate about programme schedules and updates
• Process payments and maintain records
• Improve our services and website functionality
• Send relevant educational resources (with consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who assist in delivering our programmes (under strict confidentiality agreements)
• Payment processors for transaction handling
• Legal authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Children's Privacy

We collect limited information about children solely for the purpose of delivering educational programmes. We only collect children's data with explicit parental or guardian consent and never use it for marketing purposes.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Programme records are typically retained for seven years for safeguarding and quality assurance purposes.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Last updated" date at the top of this page.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us at:

Email: [email protected]
Address: 47 Meadow Lane, Liverpool, L8 3QR, United Kingdom